PRIVACY NOTICE

Last updated: June 2025

Ottco Ingenio Creativo, S.A.P.I. de C.V. (“PIK”), with registered address at California Street #106, Colonia Insurgentes San Borja, Zip Code 03100, Mexico City, is responsible for the processing of your personal data (“Personal Data”) in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (the “Law”) and its corresponding regulations. This Privacy Notice applies to all Personal Data collected through our websites, mobile applications, social media channels, and any other platforms or means of contact made available by PIK (collectively referred to as the “Platforms”).

1. Personal Data Collected and Purposes

We may collect the following Personal Data either directly from you or indirectly:

  • Full name
  • Email address
  • Phone number
  • Social media accounts
  • Gender and age

Your Personal Data may be used for the following purposes:

  • To create and manage user accounts on our Platforms
  • To deliver and support our services, including technical assistance and password recovery
  • To generate internal usage statistics and improve platform performance
  • To send service updates or changes to our terms and policies
  • To communicate relevant news or updates about PIK's features and content

We will only use your Personal Data for the purposes stated above, and we commit to keeping it accurate, secure, and relevant.

2. Cookies and Related Technologies

Our Platforms may use cookies, plugins, or similar technologies to enhance your browsing experience and personalize content.

Upon accessing the Platform, you will be notified via a visible banner, where you may accept or reject the use of these technologies. You may also configure your browser settings to disable or limit cookie usage. Please note that disabling cookies may affect some functionality.

3. ARCO Rights and Consent Withdrawal

You have the right to access, rectify, cancel, or object to the processing of your Personal Data (known as “ARCO Rights”), as well as to withdraw your consent at any time by sending a request to: hello@mypik.mx

Your request must include:

  • Your full name
  • A clear description of the right you wish to exercise
  • A valid form of identification or legal representation

We will respond to your request within the timeframe and under the terms established by the Law.

Definitions:

  • Access: Learn what data PIK holds about you
  • Rectification: Correct inaccurate or incomplete information
  • Cancellation: Request deletion of your data when it is no longer necessary
  • Objection: Refuse processing for non-essential purposes

4. Changes to This Privacy Notice

PIK reserves the right to update or modify this Privacy Notice at any time. Any changes will be communicated through:

  • A visible notice posted on the Platforms; and/or
  • An email to registered users, when applicable.

The effective date of the most recent update will appear at the top of this notice.

5. Questions and Complaints

If you believe your personal data rights have been infringed by any action or omission of our staff, you may contact us directly at: hello@mypik.mx

You may also file a formal complaint with the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI).